Workplace Task Support

Keystrokes Training also provides IT operational support in supporting organisations in managing daily, monthly etc. business requirements in using Microsoft Office applications and producing document outputs. Examples of service support areas are listed below:

  • Mail Merge (MS Word and Publisher)
  • Conditional Mail Merge
  • Creating Charts in MS Word
  • Creating Newsletters (Ms Word and Publisher)
  • Creating and Formatting complex documents
  • Producing Report documents
  • Linking information into MS Word
  • Excel Charts and Double Axis Charts
  • Creating formulas in Excel and Word Tables
  • Creating complex formulas in Excel
  • Advanced Filtering in Excel
  • Protecting areas of an Excel Spreadsheet
  • Applying Conditional Formatting in Excel
  • Linking information into MS Excel
  • PowerPoint Presentations
  • Linking information into MS PowerPoint
  • Creating Charts in MS PowerPoint
  • MS Project guidance

All work undertaken is charged at an hourly rate which is agreed on a case by case basis. Any work undertaken is signed off and agreed prior to the start of a work related task and signed off again prior to a completed document release. A completed sample will be presented for a work task to be signed off. Documented instructions can also be provided, explaining the steps involved in completing a work task if required. There will be an extra charge for a documented work task instructions, which will be supplied as a PDF document. The extra charge for the creation of documented instructions will also be agreed on a case by case basis.

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